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Returns & Exchanges

RETURNS

As long as items have not been worn, washed, tried-on, cut, or altered, we will issue a refund for the amount paid (minus shipping and handling) within 60 days of when the order was shipped. After 60 days, returns will not be authorized.

NOTE: All international orders and mystery boxes are final sale and are NOT eligible for return.

Steps to process a return:

  1. Write your request to return your items for REFUND on your packing slip and include that in your package.
  2. Mark (highlight/underline/circle) the items that you are looking to return.
  3. Ship your items back using the shipping method of your choice (USPS, UPS, FEDEX, ETC.). We DO NOT provide prepaid shipping labels.
  4. Once shipped, email your return tracking info and order number to orders@contendersclothing.com. 
  5. Once received, the return will be processed within 10-14 business days and a refund will be issued within 5-7 business days. If the returns department has questions, they will reach out by phone or email.

Return address: Contenders Clothing C/O Customer Support 4570 W. Post Road Suite 600 Las Vegas, NV 89118


EXCHANGES

As long as items have not been worn, washed, tried-on, cut or altered, we will exchange any items within 60 days of when the order was shipped. After 60 days, exchanges will not be authorized.

NOTE: All international orders and mystery boxes are final sale and are NOT eligible for exchange.

Steps to process an exchange:

  1. Clearly write your request to return your items for EXCHANGE on your packing slip and include it in your package.
  2. Clearly Mark (highlight/underline/circle) the items that you are looking to exchange and what you would like us to do.
  3. Ship your items back using the shipping method of your choice (USPS, UPS, FEDEX, ETC.). We DO NOT provide prepaid shipping labels.
  4. Once shipped, email your exchange tracking number and your original order number to orders@contendersclothing.com.
  5. Once received, the exchange will be processed within 10-14 business days. If the exchanges department has questions, they will reach out to you by phone or email.

Exchanges address: Contenders Clothing C/O Customer Support 4570 W. Post Road Suite 600 Las Vegas, NV 89118


Damages:

What is the warranty policy?

  1. We will warranty and replace items that have been deemed defective (opposed to wear and tear) within 30 days of purchase.
  2. When submitting a damage claim; email Client Services a photo of the damage and the order number to orders@contendersclothing.com
  3. Client Services will review your claim and inform you of our final decision.

If there are any other questions, feel free to send an email to orders@contendersclothing.com.

You may also call or text us at (725) 696-1711. We will respond to your request as soon as possible.

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